Craft.io

Roni Ben-Aharon

Maayan Ayalon

Collect User Feedback

Overview of the benefits and core features of the Feedback Portal.

Intro to the Feedback Portal

Learn how to set up and configure your Feedback Portal.

Setting up a Feedback Portal

Learn what type of actions can be performed in the portal's main page.

Feedback Portal main page

Import your existing feedback items into Craft.io’s Feedback Portal

Importing Feedback Items From CSV

How to manage your notifications in the feedback portal.

"Feedback Added" Notifications

Setting up multiple feedback forms

The full journey of an item from the feedback portal all the way to becoming a ticket in your favorite dev tool.

How to promote a Feedback item to a backlog Feature

Craft.io and Slack integration for feedback submission (Beta)

Craft.io and Microsoft Teams integration for feedback submission (closed Beta)

Feedback Portal

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Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.