Craft.io’s MCP server allows compatible AI assistants to connect securely to your Craft.io data. Authentication uses your existing Craft.io account and permissions, with no API keys to create, copy, or store.
This guide explains what you need and walks you through signing in and authorizing the connection.
Before you begin
You will need:
A Craft.io account
An Enterprise account with MCP enabled, or an active Craft.io trial
An editor seat - contributor seats do not include MCP access
For Enterprise accounts, MCP is disabled by default and must be enabled by an account admin. During a trial, MCP is enabled automatically.
💡 Using Claude? Follow Connect Craft.io to Claude with the official connector for the simplest way to connect.
Connecting to the Craft.io MCP server
When you connect an AI assistant to the Craft.io MCP server, you'll be prompted to sign in with your Craft.io account.
Follow these steps:
Follow the sign-in link your AI assistant shows you.
Log in to Craft.io
Review and accept the terms and privacy policy. Note - you only see this the first time.
You're connected. Return to your AI assistant to start using it.
Your access and permissions
When you sign in, MCP follows your existing Craft.io permissions. By default, the connection provides read and write access to the workspaces, portfolios, and feedback portals you can already access.
Account admins can apply additional restrictions for individual users from the Account Manager:
Set MCP access to read-only
Limit access to selected workspaces, portfolios, or feedback portals
Any changes take effect with the user’s next AI request.
Common errors
Your account is not on an Enterprise plan or trial
MCP is available for Enterprise accounts and active Craft.io trials. Contact your account admin or Craft.io Customer Success representative to discuss your options.
You do not have an editor seat
Ask your Craft.io account admin to assign you an editor seat. Contributor seats do not include MCP access.
MCP is disabled for your organization
For Enterprise accounts, an account admin must enable MCP from the Account Manager. Ask your admin to enable it or contact your Craft.io Customer Success representative.
What comes next
Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question!