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Integrations at a Glance

Understand how Craft.io integrations connect your planning layer to the tools your teams already use.

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Written by Jenny Goldberger
Updated this week

Craft.io integrations connect your Workspace and Portfolio planning to the tools your teams already use. They keep delivery progress, collaboration context, and customer input aligned across systems, while preserving clear ownership of where work happens.


How integrations fit into the Craft.io architecture

Craft.io allows teams to define strategy, prioritize work, and visualize plans across Workspaces and Portfolios. Integrations ensure that this planning layer stays aligned with execution, collaboration, and incoming demand.

Rather than replacing other tools, Craft.io connects to them. This keeps ownership clear while ensuring plans stay accurate and up to date.


Integration Categories

Craft.io's integrations fall into four main categories:

Each category supports a different part of the product lifecycle, from demand capture through delivery and governance.

Development Tools

Craft.io integrates with the following development tools, allowing you to link planning items in your Workspace to engineering execution. This keeps roadmaps and progress views aligned with real delivery activity.

These integrations allow product teams to connect epics and features to execution items, sync delivery status, and reduce manual reporting across roadmaps and dashboards.

Development tool integrations are primarily configured at the Workspace level. This allows each product team to connect Craft.io to the delivery tool that matches their workflow.

Feedback Channels

Feedback integrations support structured intake of ideas, requests, and insights from internal and external stakeholders.

These integrations allow teams to capture feedback from multiple sources, enrich it with customer or business context, and promote validated ideas directly into the Craft.io backlog.

Integrations with Feedback Channels are found in the Integrations settings in your Feedback Portal, and not in your Workspace or Portfolio settings.

Collaboration and Design Tools

Craft.io integrates with the following collaboration and design tools to keep discovery and design context connected to product plans.

These integrations help teams link research, designs, and early concepts to relevant work items, preserving context from discovery through delivery and reducing disconnect across tools.

Identity Management and Single Sign On (SSO)

Craft.io integrates with the following identity providers to support secure authentication and centralized access management.

  • Microsoft Entra (formally Azure Active Directory)

  • Okta

  • Google

  • Custom SAML providers

These integrations ensure that users authenticate through their existing identity provider while access to specific Workspaces and Portfolios remains controlled within Craft.io.

Single Sign-On (SSO) is available as part of the Craft.io Enterprise plan and is configured during onboarding with the support of the Customer Success team.


Getting started with integrations

Most teams begin by connecting a development tool - such as Jira or Azure Dev Ops - to keep delivery progress visible in Craft.io.

From there, teams often add feedback and design integrations to scale intake and preserve discovery context as their workflows mature.


What’s next?

To learn more, explore the individual integration articles for setup instructions, configuration options, and recommended patterns.

If you need help choosing the right integrations for your workflow, our Craft.io Customer Success team can guide you through best practices based on how your teams plan and deliver work.

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