We are excited to introduce a seamless integration between Craft.io and Slack, designed to enhance your feedback gathering and product management experience! This integration bridges the gap between your Slack workspace and Craft.io's Feedback Portal, allowing for effortless feedback submission and management.

Craft.io makes it effortless to bridge the gap between your Slack workspaces and the Craft.io Feedback Portal. In just a few simple steps, users can establish connections by navigating to the Feedback Portal settings, accessing the Integration section, and following the intuitive instructions provided by Slack services. With the flexibility to add multiple connections to the same Feedback Portal, you can easily collect and manage feedback from multiple Slack workspaces, streamlining the feedback submission process across your organization.

After successfully connecting your Craft.io feedback portal to your Slack workspace, you will have the ability to view the Craft.io app within your Slack Apps.

With just two clicks, you can share feedback, including new requests, concerns, customer delight, and summaries of customer calls, directly from Slack to Craft.io. This simplifies the process of capturing valuable input from team members and stakeholders who may not always be within the Craft.io platform. Also, you will receive a confirmation message in Slack when they submit feedback. This message includes essential details about the feedback submission and a direct link to access and track your feedback in the Craft.io Feedback Portal.

The integration caters to both registered and non-registered users of the Craft.io Feedback Portal. This ensures that everyone within your organization, regardless of their Craft.io access, can contribute to the feedback process effortlessly.

We believe that this integration will significantly improve your feedback collection and product management processes, enabling you to prioritize and act on valuable insights effectively. We're committed to enhancing your experience with Craft.io, and this integration is just the beginning of what's to come.

We hope you enjoy Craft.io’s latest features! Jump into Craft.io and try them out for yourself.

And don't forget to give us your feedback and thoughts in our Craft.io Feedback Portal.