Feedback is the primary evidence guiding product development and management decisions. To ensure product managers have this essential data readily available, we have integrated feedback management into the core app. Now you can view, organize, analyze, and act on feedback directly within your workspace, on the main core app. This unified experience streamlines the entire feedback lifecycle, significantly reduces context switching, and helps teams make more informed, data-driven decisions.

Access all your feedback now in a dedicated table view by selecting "Feedback Table" from the main “Feedback” button dropdown at the top of your workspace.

The new Feedback Table view is designed to allow you to manage and analyze feedback items with ease. For this purpose, we leveraged most of the features and capabilities you are accustomed to from work item table views. First, to consistently track the most valuable feedback pieces, start by saving your preferred views, as workspace or personal views, from the Actions button on the default workspace feedback table view.

Then, customize your feedback table by adding or removing columns, including all feedback system fields, alongside any custom form fields from your feedback portal forms. Further, you can sort, filter, and group feedback by all of these criteria, allowing you to create and save personalized or workspace-wide views for easy access. You can also easily highlight columns via the column headers or highlight specific items via the 3-dots menu.

Lastly, the edition of feedback management fields is enabled. Edit feedback Titles, add Labels and change feedback properties fields such as Status, Internal Status, Importance and Account by changing their values or easily drag-and-drop when defining those fields as groups. Note that the edition of the description and other form fields is limited, as those are part of the evidence record created by the feedback submitter.

In addition to the feedback table, we have added a dedicated panel that centralizes the data for a single feedback item. To open a feedback panel, simply click on a feedback item from the table. The feedback panel allows you to consume all feedback-related data. On the left side, you can edit the feedback title and review the feedback description and other form fields. Below this, you can review and manage all connected work items with a table that also reflects their current status. On the right side, you can manage feedback properties, including switching feedback Status, Internal Status, Importance, Account, and adding Labels. Note that when choosing an account, all its custom fields will be reflected, such as its size and value. Additionally, you can review all feedback Comments and Attachments by switching to the attachments tab or the comments tab.

Managing your feedback is now easier with the ability to connect and promote feedback directly from the core app. First, you can use the 3-dots menu next to each feedback item title (on the feedback table and the feedback panel) to promote feedback directly to a new Epic or Feature, or connect it to an existing Epic or Feature on your roadmap. Connect and disconnect are also available from the connected items table inside the feedback panel. Second, you can use the Connected Items column in the table to quickly identify how many work items a specific feedback is connected to. You can also filter your table views to display only feedback connected or disconnected to work items.