Familiarize yourself with Craft.io’s key features

Get to know the Strategy, Planning and Discovery sections within Craft.io.

Now that you’re acquainted with the Craft.io data model and how to reflect your product within Craft.io, let’s dive into some of the three main areas of the platform: Strategy, Planning, and Discovery.


At Craft.io, we believe your roadmap is a critical strategic planning and communication tool. The Strategy section provides you with a flexible space to develop your roadmap and communicate it in different ways to various stakeholders. Within the Strategy section, you will find:

Strategic Roadmap: A timeline-based view of your strategic plan. The roadmap has three different views: Release view, Objectives and Key Results view, and the Features view. 

Get familiar with the Strategic Roadmap feature with this quick overview video, or dive deeper with this more detailed walkthrough

Release Summary: A card-based view of your strategic roadmap. This view provides you with a high-level summary ideal for sharing with top-level execs or stakeholders.

Strategic Insights: The place to draft and maintain your product strategy. Provides the strategic context and rationale for Feature planning and prioritization. Take a look at the Strategic Insights walkthrough video for more. 


As a product manager, our Planning section is where you will spend most of your time in Craft.io. We’ve created both overview videos and detailed walkthroughs to take you through our key Planning features:

Manage Features: This is where you can create, prioritize and plan your Features. Take a look at this overview of Feature Prioritization, or review this more detailed walkthrough of everything this section offers.

You can also learn more about Craft.io’s ‘Saved Views’ feature, which allows you to customize and save any one of the following five pages so that your data is always accessible just as you like it: (1) Prioritise features, (2) Plan releases, (3) Manage workflow, (4) Track timeline, and (5) Plan Sprints.

Editor: Create the supporting documentation for your product here, including describing the user problem, business opportunity, and the corresponding solution design and spec requirements. We’ve created a quick Editor overview to help you get started.

Story Mapping: A powerful visual tool to help define and prioritize your Product’s Features. See the Story mapping overview, or check out our Story mapping walkthrough

In addition to the above, we’ve also created a video covering how to edit an item’s properties, which explains the Feature Properties panel in more detail.


The third section of Craft.io provides you with the tools needed to collect feedback and make informed product management strategy decisions. The Discover section gives you access to: 

Feedback PortalCapture the voices of your customers and internal teams in a self-branded Portal and then turn these ideas into clearly defined Features in your live Craft.io Workspace. Learn how to set up the Feedback Portal, as well as how to manage the feedback collected inside it.

Customer Voice: Tag and sort ideas and feedback to see patterns. Use insights to make more informed product decisions. Send ideas to your planning board to become epics, features, and stories.