Familiarize yourself with Craft.io’s key features

Get to know the Strategy, Define, Plan and Discover sections within Craft.io.

Now that you’re acquainted with the Craft.io data model and how to reflect your product within Craft.io, let’s dive into some of the four main areas of the platform: Strategy, Define, Plan, and Discover.


At Craft.io, we believe your roadmap is a critical strategic planning and communication tool. The Strategy section provides you with a flexible space to develop your roadmap and communicate it in different ways to various stakeholders. Within the Strategy section, you will find:

Strategic Roadmap: A timeline-based view of your strategic plan. The roadmap has three different views: Release view, Objectives and Key Results view, and the Features view. 

Get familiar with the Strategic Roadmap feature with this quick overview video, or dive deeper with this more detailed walkthrough

Release Summary: A card-based view of your strategic roadmap. This view provides you with a high-level summary ideal for sharing with top-level execs or stakeholders.

Strategic Inputs: The place to draft and maintain your product strategy. Provides the strategic context and rationale for Feature planning and prioritization. Take a look at the Strategic Inputs walkthrough video for more.


In the Define section, two useful views allow PMs to outline feature specs, organize their data according to their preferred hierarchy, and visualize how new features are to be prioritized. 

Spec Editor: Create the supporting documentation for your product here, including describing the user problem, business opportunity, and the corresponding solution design and spec requirements. The Spec Editor is where you can see your entire workspace hierarchy as well as add new Sections and Features, and write detailed specs in a doc-like format.

Tap into best-practice templates to write clearer, more refined specs from the get-go, or create your own templates to align the product organization to work using the same methodology.

We’ve created a quick Editor overview to help you get started.

Story Mapping:  A powerful visual tool to help define and prioritize your Product’s Features. Story Mapping is great for the initial ideation and specification of a new Product and gives you a sticky note type environment to quickly add and view new areas of your product.

See the Story mapping overview, or check out our Story mapping walkthrough


As a product manager, our Planning section is where you will spend most of your time in Craft.io. We’ve created both overview videos and detailed walkthroughs to take you through our key Planning features:

Planning Views: This is where you can create, prioritize, and plan your Features. Take a look at this overview of Feature Prioritization, or review this more detailed walkthrough of everything this section offers.

You can also learn more about Craft.io’s ‘Saved Views’ feature, which allows you to customize and save any one of the following five pages so that your data is always accessible just as you like it: (1) Prioritise features, (2) Plan releases, (3) Manage workflow, (4) Track timeline, and (5) Plan Sprints.

Capacity Planning: Use the powerful capacity planning view to effectively allocate resources and easily adapt to capacity changes as products evolve. With multi-dimensional capacity planning, Craft.io allows you to drill down into specific parts of your business to get a deeper understanding of capacity availability. This means you can outline capacity parameters across various dimensions of your team, e.g., front-end development teams, back-end development teams, and various squads. 

See this guide to explore further how capacity planning works in Craft.io.


The third section of Craft.io provides you with the tools needed to collect feedback and make informed product management strategy decisions. The Discover section gives you access to: 

Feedback PortalCapture the voices of your customers and internal teams in a self-branded Portal and then turn these ideas into clearly defined Features in your live Craft.io Workspace. Learn how to set up the Feedback Portal, as well as how to manage the feedback collected inside it.

Customer Voice: Tag and sort ideas and feedback to see patterns. Use insights to make more informed product decisions. Send ideas to your planning board to become epics, features, and stories.