Craft.io’s Guru AI is a powerful assistant built directly into your workspace to help product teams analyze data, uncover insights, and generate high-impact content, without breaking their workflow. Whether you’re reviewing feedback, shaping a solution, or preparing stakeholder updates, Guru AI helps cut through the noise and gives you meaningful answers in seconds.
For product leaders like CPOs or heads of product, Guru AI offers a quick way to understand what teams are working on, without needing to read through lengthy PRDs or ping teams with follow-up questions. This visibility helps reduce overhead and keeps leadership aligned at all times.
In this article:
Enabling Guru AI for your organization
To get started with Guru AI, an Account Admin must activate the feature:
Navigate to Account Manager.
Locate the Guru AI toggle and switch it on to enable AI functionality for your organization.
Once activated, Guru AI will be available across all work items in your workspaces.
Note- Guru AI is only available on the Pro and Enterprise plans. If you’re already set as Pro/Enterprise and cannot find the toggle in your settings, please reach out to us at support@craft.io
Where to access Guru AI
Guru AI is embedded directly into your work items. This means you can access intelligent assistance without switching context or leaving the page.
To open Guru AI:
Go to your Backlog or any other Workspace view.
Click on an item to open its Item Panel.
Select Ask Guru AI in the panel to open the AI prompt window.
Using Guru AI prompts
When you open the AI assistant, you’ll see a list of predefined prompts to help with different stages of product work. Some examples include:
Summarize feedback related to this epic
Guru AI scans all linked feedback and returns a clear summary of what users are asking for. This helps you quickly identify key themes without needing to manually sift through dozens of comments.
What problem is this epic trying to solve?
The AI reads the title, description, child items, and feedback to summarize the core problem your team is trying to address. This is useful for aligning stakeholders and confirming that the work has a clear purpose.
Generate release notes or stakeholder briefs
Guru AI pulls together important details - including problem statements, solutions, and descriptions - and formats them into clean summaries for easy communication with your users or internal teams.
You can also enter free-text prompts, such as:
“Give me a one-paragraph TL;DR summary of this feature.”
This makes Guru AI a flexible, conversational assistant that adapts to your needs in real time.
Guru AI is just the beginning of Craft.io’s AI-powered capabilities. As you explore the platform, you’ll notice additional features designed to support feedback analysis, planning, prioritization, and decision-making — all using intelligent assistance.
If you have any questions, don't hesitate to reach out to Craft.io's team at support@craft.io.