Key Takeaways
Improved Feedback Portal Category Management β Categories are now managed in the portal settings page, restricted to administrative users for better control and organization.
Set a Default Feedback Category β Admins can now define a default category for new feedback submissions, replacing the previously fixed "General" category.
Improved Feedback Portal Category Management
Managing categories in the Feedback Portal is now more structured and secure. Previously, categories were managed from the main screen and could be modified by all users. To enhance control and usability, category management has been relocated to the portal settings page, where administrators can manage them in an organized table displaying all relevant data. This update ensures a more robust and structured approach to handling feedback categories.
Set a Default Feedback Category
Admins now have the flexibility to define a default category for new feedback submissions. Previously, the "General" category was always selected by default. With this update, admins can choose which category should appear by default when opening the feedback form, and the "General" category can be removed entirely if needed.